Delivery

Delivery - Free To Select Australian Locations

Container Domes and Shelters offer free delivery to select Australian mainland locations. We reserve the right to charge a percentage of the freight cost to remote areas, islands, etc. Any extra charges will be quoted up-front prior to your order being processed. If you have any concerns that your delivery address may be outside of our free delivery area please call 1300 200 121 or email admin@cds151.com.au to check before you place your order.

Delivery Methods

As our items are large we use various transport companies depending on item purchased and location.

Delivery

When your order is dispatched, we will send you an email with the name of the transport company and an approximate delivery date. We will also instruct the driver to call before they deliver.

We are not responsible for any additional fees/permits/costs/charges that are imposed by the delivery location.

Unloading At Destination

The customer is required to have a forklift on site and is responsible for unloading. The customer may be charged for a failed delivery if suitable equipment is not available on site for unloading. We are not responsible for any delivery delays once your items have been collected by the transport company.

We allow for product placement within 20 metres of an accessible entry with no obstacles. Unless agreed to in writing, we do not include delivery services which includes lifting the product over a home, garage or other structure or placing the product in a specific location like foundations or footings.

Charges may be incurred by the customer due to site conditions, e.g. weather, off-loading delays etc. It is your responsibility to ensure the delivery site is clear, easily accessible and a forklift is available for unloading if required. Delivery denied once approved by the customer may incur a fee payable by the customer. Incorrect delivery information resulting in freight delays may incur a fee payable by the purchaser.

Defects And Items Damaged In Transit

If any items arrive with defects or damage the customer must notify us within 14 days of delivery by phone on 1300 200 121, or by email to admin@cds151.com.au. Once your notification has been received and verified, a Container Domes & Shelters representative will be in contact to remedy a solution.